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Here is what some of our clients have said about eRentalLock |
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"We have been using the eRentalLock system technology for over a year now on many of our Miami Beach condo rentals. We can honestly say that this technology has really benefited us in many ways and the customer service we get from the eRentalLock team is professional, prompt and outstanding. We actually work most of the time out of our NY office and remotely program codes for each of our unique guests and let me tell you -- it is so simple. Using this systems has many benefits and having the code expire upon check out time acts as a preventative to guests overstaying their welcome. It ensures us that we will have the proper amount of time to clean the property for the next arrival! This is just one of many great benefits. I have already recommended this product to many others in the industry and I will keep doing so. Keep up the good work! " -Evan H "On behalf of all of us at Walls Property Management, we commend your commitment to excellence in customer service. Your product has helped us in every way possible. Having the ability to not deal with keys anymore is FREEDOM! We currently have installed 33 units and counting. We also are recommending these units to other associates, that's how confident and satisfied we are. Our professionalism and service has increased. Everyone from owners, management, service and guests have been very impressed by these units. We all wish your company continued success." -Jim, Ofelia, Linda, Al, Marcy, Ahmad and all the crew "I have been an eRentalLock owner for 2 years and could not be happier with the product and the customer service. The Support Engineer is always very prompt in answering any questions that I have and this was especially appreciated during installation. Our eRentalLock works great and my renters appreciate the fact that there is no key involved. When your renters mention the convenience of the lock in their feedback on a website that you advertise on, you know you have a great product. I also referred another vacation home owner to eRentalLock and he is just as happy as we are. A terrific product and excellent customer service is the type of combination that I appreciate and I get both from eRentalLock!" -John Gaston "I am a Property Manager that uses the eRL-BE365 locks on 16 properties in Government Camp, Oregon. The locks perform perfectly in the cold winter weather, where I have had trouble with others. These locks provide easy access to my owners and guests. The ease of use of the software for generating lock codes is quick to learn and guests love the personalized codes that we make for them during their stay. The headaches and cost of lost keys, rekeying locks, and guest lock outs are one less worry for myself and staff. I highly recommend the investment and future savings that these locks provide." -Carter Myers "We did a lot of research, and eRentalLock is by far the best value available anywhere. Not only is the lock itself of the highest quality, but the instructions, software, and customer support are top notch, too. Our guests love the ease of use, and we love the peace of mind we get knowing that our property is secure--without any more lost or duplicate keys floating around. And generating codes for guests, vendors or maintenance personnel couldn't be any easier. You can even do it on the go from your smartphone! -Dave & Lisa Honaker "I just want thank eRentalLock for producing such a fantastic product. When we purchased the locks we were only thinking of the convenience of not having to mail keys to friends, family and renters of our property. After a simple install we quickly realized that there were several other benefits. For our family, simply not having to hunt down the keys every day was fantastic. For our renters its a Highlighted feature of the properties as it provides peace of mind, they don’t have to worry about how many past renters were running around with keys. -Craig Graulich "I have two locks from eRentalLock on 2 of my vacation rental properties. I love the locks, they allow me to control access to my properties for guests and for workers. I have the locks placed in 2 extremely harsh areas – one in the mountains where temperatures get below freezing nightly and one in the desert where it typical for the temperature to exceed 100 degrees for several months. The support team is very helpful and I highly recommend this product. " -Zachary "Dear eRentalLock, -Laura Rose "Thank you SO much for your awesome product. When we purchased our rental property in Panama City Beach, FL, I asked around for what locks people use. I wasn't happy with any of them for various reasons. Particularly having to pay a monthly fee. That was something I didn't want to have to worry about, along with mortgage and the associate dues. I also didn't like one of the locks because it didn't have a backlight. I didn't realize how important that was until we actually rented a condo prior to buying ours and had to use our cell phones to key in our code during the night, which also was a "LONG 10 digit code" (that we had to keep with us at all times - it was too long to remember the code). Well I am happy I was persistent because I found eRentalLock's website. I was so excited, but nervous because it was exactly what I was looking for and thought "it's too good to be true". It creates a 10 digit code, but the guest is given instructions on how to create their own 3-6 personalized code. Well I have been using the lock for 6 months now and LOVE it. I now have it on my smartphone, so I can create a code ANYWHERE I am at. I don't even need to be home to create a code - I LOVE it!!!!! AND best of all is their customer service - it's awesome!!! They are there for ANY issues you have. Thank you!!!! " -Karan Ankney "We wanted to take a minute to thank you for your quick response on how to change the master code on our door lock and reinforce with us the information available on the web page. You have answered in lighting speed!
The unit has never failed and no one has ever called to say they had any problems in accessing the home. We don’t think there is any other way we could have been successful in remote management of our home… be that 5 miles or thousands. -Jim & Michele O'Malley "I bought eRentalLock for my rental apartment in Prague, Czech Republic. I think I am the only one here who has it and I cannot be more satisfied. I travel a lot so I am often away from Prague and now I don't have to worry how to get keys to my guests, about lost keys, I don't have to leave a permanent key with the housekeeper, I can email a code to a friend or a family member to go over and check on the apartment when I am gone. I am using it for about 6 months and it's just great. " -Peter Dubrova "I wanted to write to you to tell you how much we love our new eRentalLock. The convenience of not having to drive every week to meet people to give them keys saves me about 4 hours for each renter not to mention tons of gas money. Our renters love it too! I had one lady that was staying in our rental property alone and she said that she felt more secure knowing 10 other renters before her did not still have access codes. She really liked being able to create her own individual code that nobody else had access to. -Steve Dutton "We have a rental property in New Zealand and we travel extensively (both in NZ and overseas). The eRentalLock solution works great for us - we can take bookings over the Internet, generate a unique code that applies only to the rental period being booked, and advise the code back to the client over the Internet - no matter where we are in the world! The system keeps track of all the allocated codes so we know what is current and what has expired at any time. We got great support from the eRentalLock team when we installed the lock and set up our system. Well done guys! " -Jeff Channer "We have installed 2 separate eRentalLocks on our property. One for the house, and one for the garage and we love it. We had a little trouble setting it up at first, but technical support was always there willing and ready to walk us through it until it worked perfectly. It is such a sense of security knowing that our house key isn't in the hands of countless numbers of people. Our tenants love it because they don't have to worry about losing the key, or figuring out who should carry the key. We have large groups of up to 10 staying at the house, so this is especially important for them. It is such a great product and I think every vacation rental owner could benefit from eRentalLock!!! " -Marilynn "The lock I purchased from eRentalLock has been working out fantastically. My wife and I own a beach home and allow friends and family to stay there for short vacations. The convenience of the eRentalLock has made the management of their visits possible. Without your lock, we would not be able to provide physical keys to our guests and feel secure with a key entry, typical lock system. The eRentalLock is easy for us to create numeric keys for our guests to use. Our guests also find it very easy to use the eRentalLock and to create their own "special key" once they arrive. We also find it so much more convenient to use our special code on the eRentalLock instead of the physical key for it. The user interface of the eRentalLock software I use is intuitive and easy to use. -Doug "I own a large oceanfront vacation rental property on the Outer Banks of North carolina and started using an eRentalLock system about four months ago. I manage the property remotely as I live in Germany so the keyless access system has been a blessing. I no longer have to keep track of numerous keys and I don't need to be present to let guests into the house. The system works brilliantly - even in the harsh oceanfront environment. My only regret is that I didn't start using the eRentalLock system years ago. " -Hugh "The eRL-BE365 eRentalLock has made my life so much simpler! I have a vacation home at the beach that I also use for an occasional escape as does my family. This lock is worry free, hassle free, cost efficient AND has even saved me money. It has definitely paid for itself already and I’ve had it less than a year! -Kathleen King "I have had the use of the eRentalLock for the past 7 months. It did everything I was looking for. The staff was very helpful with any questions I had and it was very easy to install. It has saved me a lot of money knowing that I can manage my own property on my own terms. I would highly recommend this lock if you were interested in looking after your own home from a remote location." -Mike Tamaki "The eRentalLock is a great investment for any vacation home!
-Brendan Lahiff "I am totally satisified with eRentalLock product. It was a very easy install and has worked so well that we are going to be purchasing a second lock for our vacation home in Florida. I contacted technical support twice for questions I had and was suprised how quickly and easily I was able to get my questions answered. I highly recommend the eRentalLock products. " -Anne & Bob Voisinet "I would like to thank you for developing the best vacation rental lock system I have seen and for being a company with customer service that actually means it!
-Robert D. "The lock system, once set up properly, has performed flawlessly. I am very happy with it. I am please the the mobile app is now available. Thanks so much for your great support. As a very satisfied customer, I will be recommending your service and products to any & all those in the market. " -Ken Edelson "We have been using the eRentalLock system for almost two years now. It works great for us and our rental guests. We do not have to hassle with mailing keys to our guests and then worrying that someone may have made a copy of it. Our guests can share the access code with their group and not have to worry that someone doesn't have a key. This is important as we rent to large groups and there would not be enough keys to go around. It is also great that the access code expires when you want it to so you don't have to worry about someone coming back later uninvited. I highly recommend the eRentalLock system. " -Tom Manderbach "When buying locks for our villas we wanted something reliable, easy to use and long lasting. Having used an eRL-08 for the past couple of years we knew that the technology would suit our needs and the high quality Schlage locking mechanism completed the perfect package, so we purchased more eRL-BE365 deadbolt locks for our new villas. The eRL-BE365 deadbolt locks have been working flawlessly for around 6 months and present the perfect image as they still look brand new. We never have lost keys or guests arriving earlier or leaving later than they should. Having looked at other products we simply couldn't find anything else so powerful, reliable and durable. We simply wouldn't be without these locks." -Michael "After many months of research to find not only the best deal but the most user friendly lock system (one without a recurring monthly fee and easy to use instructions for my guests) I decided to purchase my locks from eRentalLock.com. I debated about spending the money even though eRentalLock's prices are much better than the competition. However after having yet another incident of a guest attempting to enter my property nearly four hours ahead of check-in (had my cleaning staff not been there I would never have known as I manage the property from two hours away and used to use lock boxes for key retrieval) I couldn't take it any longer and decided to purchase locks for all of my properties. I am sure that this simple step has already saved me hundreds of dollars in utility costs from sneaky guests entering the properties early. -Ari Gold "We love using the affordable eRentalLocks for our vacation rental condos and especially like the ability to remotely create time-sensitive guest codes, whether it’s by using their software on our office computer or on their website when we’re not at the office. We’ve used keyless entry locks in the past that cost twice-as-much, require a monthly-subscription to get long 10-digit guest codes, and don’t even offer guests the option of creating their own 4-digit PIN code that easy to remember. Mt. Hood Condos has been serving vacationers since 2003 and the reliable eRentalLocks have definitely given us the biggest bang-for-our-buck!" -Bruce & Michele Dunn "So far so good and only positive feedback from my guests and the gal that inspects our villa after each cleaning. She finds it superior to the other similar lock which she is familiar with as they are installed on some of the properties she manages. My initial attraction to the eRentalLock was its lower cost compared to its competition. I often believe you get what you pay for, but I took a chance on the eRentalLock based on cost alone, figuring if I did not like it, the investment was not too high and I would try another. But the eRentalLock has not let me down. My guests love not having to carry a key with them and the beauty for me as an owner is the lock has enabled us to rent 100% direct. We have owned our property almost 5 years and this is the best rental year yet…we only had one unoccupied week all summer. More renters direct means increased profit for the owner. The service support through eRentalLock has been exceptional. I would highly recommend this product." -Li z Jamieson "I am new to the vacation rental business. I just have one house that I rent out, but I wanted to buy a lock that I felt the most practical. I am sure like most vacation rental owners, I did not like the idea of having of providing all of my guest with set of keys. Not to mention the late arrivals due to traveling headaches and having to try and schedule times to meet the vacationers to let them into the house. -C. Rones, "My husband and I have a vacation property in the mountains of Colorado.
After much research on the different types of locks that are out there, we decided to go with the eRL-08 lock, as it sounded like the best option. We have been nothing but extremely pleased with the function of the lock, and not to mention the FANTASTIC customer service we get every time we have any kind of problem. Such as when the hard drive on my computer crashed and we lost the program to generate codes, the erental lock team helped us immediately to be able to get right back on track, without any hassle to our renters. -Jena and Scott Eddy "Your eRL-BE365 lock system is exactly what I was looking for to put on my rental property. It works GREAT and my guests find it easy to use. I feel confident there are no keys floating around and my property is secure. Your support has been extremely quick in responding when I needed assistance. Great product!" -Gina Fox "I am great! The lock is great. The tenants love it. I have had many tenants since I purchased it and they have had no problems with it at all. They like not having to take a key to the pool. I'm also sure they feel more secure, because they are, when I give them the dates within which the code will work. Not only is it more convenient than mailing the key, but also I feel secure in the fact that the previous tenant cannot get in. If I get a renter or a fix it person who I don't trust, I don’t have to go to the expense of changing the lock. Also, the code generation worked for me way up in the rain forest in Puerto Rico. I simply emailed it to my tenant and he got in. One of my tenants who owns a rental place wants me to send her the link to eRentalLock website so she can buy one. The customer service was amazing when I installed it myself. They held my hand every step of the way after hours (till 10 PM). It is a solid, sophisticated product and it's nice looking. Love it! I forgot to point out that I live in Chicago and the lock is in my condo in Florida. Thanks this product was everything I wanted it to be! When you're a long distance landlord, this is such a great help. " -Karen Salas "I wanted to write and express my happiness with eRentalLock lock, not only did it help me to eliminate my property manager since I live 8 hours away. I'm now able to manage my own property saving me that 25% I was paying in fee's, my lock actually paid for it self my 1st year of being my own property manager. The lock has exceeded my expectation and the support I received from the IT staff is great day or night. Recommend this lock to anyone who has rental property gives you control from a great distance." -Kevin Brim "Went looking online for a combo lock for our vacation rental. I assumed I would end up with an internet based system. But after lots (and I mean lots) of research, I decided on eRentalLock. The reasons were many. To name just a few, it's more reliable because you don't have to rely on the internet (your internet ever gone down?). Much cheaper. Internet based locks cost $500+ not to mention the monthly service fees on top of that. Also, the eRentalLock has several useful features not found in similar locks. - Ed Bettencourt "Just two words - eRentalLock is amazing product. - Jaroslav C. "The eRL-08 lock has worked very well for us and for our tenants. The lock was installed in our Lanikai rental cottage 18 months ago and has not had any problems. Lanikai is a beautiful location but has a tropical island atmosphere with occasional heavy winter rains. The lock has shown no signs of the salt air corrosion common with hardware here. BTW, we are on the original set of batteries. During remodeling of the property the lock served well controlling access by sub-contractors. The instructions must be followed exactly—as with any computerized product but they are precise and easy for tenants to use." - Tom Moore "I have personally found the eRL-08 to be extremely functional and reliable. It works exactly as advertised, simplifies the issuing of door codes and has greatly improved the security of our property. The after sales service has been incredible and I wouldn't hesitate to recommend the product." -Michael "After a lot of time researching all the rental locks available, we selected and purchased our vacation home rental locks from eRentalLock. They impressed us with their responsiveness to our questions and we were not disappointed when the locks arrived. The quality of the hardware is superb and the locks were so easy to install that anyone with a screwdriver can do it. The included software package was also easy to install and extremely simple to use. The software and the locks make remote management of our vacation rentals so much easier and have saved us a lot of money that we otherwise would have paid to someone to manage our keys for us. Our guests are also impressed with how simple it is and how well it works! We highly recommend this company to anyone considering the purchase of a vacation rental lock system." - Mark & Judy Shaughnessy "Shortly after purchasing our eRL-BE365, we were taken through the computer setup with ease. We received emails just checking to make sure everything was working properly. When we did have a question, it was addressed immediately and we were very impressed. We love the look on our rental unit and the quality of the lock is super. It is so easy to use and the keyless entry totally eliminates the need for keys which is a real bonus for our renters, as well as our whole family. Our adult children all have their own codes. We can highly recommend eRentalLock for its exceptional quality and service." - Mary O'Flaherty "We live in Edmonton and have a ski/golf resort rental property in Kimberley, BC. Our eRentalLock allows us to easily manage specific and “to the minute” access for our guests and cleaning staff who are 7 hours away. It gives us tremendous peace of mind to know that the eRentalLock is at work keeping our property safe and sound." -Curtis & Laurea Shenher "With my rental condo located about 3 hours form my home, it was completely inefficient to be arranging to exchange keys to renters, maintenance people or the resort management. After searching the web, I came across eRentalLock. It sounded good to be true and I had to consider the possibilities that if it didn't work, I'd be in a position to possibly have to replace a whole new entrance door and new locking system, be out lots of money and still have no solution. But I took a chance, ordered the lock and a few days later it arrived. Installation of the hardware was a breeze as was the software. I have used it over and over again for the past year and it works perfectly. A really great system with absolutely no criticism for this company. Any questions I did have were responded to be eRentalLock in a timely and courteous manner. Thanks eRentalLock for the great product and support." -Rob Marus "I've been using the eRentalLock for nearly a year at my vacation rental. The lock is built like a tank and is easy and even fun to use. We love it, and so do our renters." -Bruce Pavel "Thanks for your support and excellent customer service. Your eRentalLock is just what my cabin needed. I have owned your product now for 1 month with no problems. The code generator is very easy to use and our guest love that they do not have to carry a key. No more lost, broken keys or difficulties of a mechanical lock box. I highly recommend this lock to anyone in the lodging industry. The guest also like that they can change their code to a personal pin of their choice. Thank you again and keep up your excellent customer service. All of my questions were promptly answered and when I called phone answered. Thank you" -Lawrence Quon "Being new rental property owners who lived more than 3 hours from the property, we wanted to find a solution that made it easy for us to manage the property while making it easy for the renters. The eRentalLock system has allowed us to do that. With this system, we haven’t had to worry about getting keys to people, could setup times when the management company can get in and out so that they don’t have free reign of the system. The eRentalLock has made property management easier." -Michael H. Drobnis "Excellent product! Easy installation and programming, fast delivery. I am very satisfied with my lock and the best part is that you don't to pay monthly to use the website access code AAAA+++!!! " -John Velazquez "I wanted to tell you how wonderful our eRL-FE595 lock is doing! I never have to worry about passing out entry codes and having them floating around! The unique code concept is wonderful and I have peace of mind! Our renters have found it easy to open and reset their own code. I will tell you that I had tried "another company" prior to finding yours. That other lock didn't work all that well and I was a little worried about trying a similar concept again...but my fears were unfounded! Your support was stellar, I found I had a lot of questions that you answered so patiently. I so appreciated that. I have plans to open a business in the future that will require several of these locks so clients can have access. I plan on using your product!! " -Gina Vesco "This lock has taken all the worries out of ensuring our on site manager would set the right lock combination for our next guest. I now have the certainty of not worrying about the code as I am in control of that part of the rental process. By the way the installation was very straight forward and the instructions were excellent." -Stephen and Kaysi "After being stronly recommended by a friend and my property manager, I purchased the eRL-FE595 eRentalLock about two months ago. I could not be happier. The on-line customer service is THE BEST service that I have ever experienced. The tech support has been there for me every step of the way. He walked me through the computer set up step by step. I did hire a locksmith to install the lock, but only because my door and existing lock was over fourty years old. It was an easy job for the locksmith and he was also able to re-key my sliding glass doors to the same key that came with the eRL-FE595 eRentalLock. To say nothing of how easy the lock is to program, how easy it is to e-mail the renters the directions to get in our property and how well our renters like the lock, we love using it. There is no more constant searching for the key, wondering who has the key, who lost the key - we simply walk out of the villa and re-enter with our easy to remember four digit code. I would highly recommend this product to anyone who wants an affordable, easy to use lock system with a great support system to stand behind their product. ." -Debbie Staley "Discover Vacation Rentals owns multiple vacation properties throughout Canada, USA, and Central America. We like the eRentalLock system so much that we are replacing all normal keyed door locks, and other electronic door lock systems at all our properties that don’t have onsite property management. We’ve basically managed to eliminate all of our previous problems in handing out keys, or providing digital codes that had to be set on site. No more problems in getting guests a physical key, or where the local staff didn’t code the door to the codes that went to the guest. -Larry Kron "We are very pleased with our eRentalLock. From 100 miles away it allows me to rent out my condo without giving out keys. It has worked flawlessly this past year, for renters, housekeeper, and contractors. It was a great investment! " -Diane Goepp "I looked around a lot before deciding on erentallock and have to say it's met all my expectations. I love it, my guests love it, my housekeeper loves it. It's really made our life easier. I actually bought two eRL-FE595 and set them up so the same code works on both the front and back door. Installation was a snap and erentallock customer support is top-notch. If we purchased another rental, an erentallock would be the first thing I would buy." -Rick "We have been using our eRentalLock for the past year and a half with great success! Our rental cabin is 800 miles from our home, so it was important to find a way to easily manage granting access to the cabin not only for our guests but also our housekeeper and maintenance people. Setup and installation of the lock was easy and the software needed to create guest codes is straightforward. We also appreciate not paying a monthly "maintenance fee" that similar products on the market require. eRentalLock's customer service has always been very quick to respond to any questions we have had before and after purchasing the product. -Max & Jenn W. "The eRL-08 lock has been installied in our rental property in NH for nearly 9 months now and it has operated flawlessly. It's a brilliant innovation and has saved our business time and effort as we now need not ship keys to our customers. Many thanks ." -David Wild "I wanted to thank you for the eRL-FE595 lock. It has been installed for over six months now at our condo and it is working better than I could have imagined. It is truly a quality product. I love the fact that there is no monthly fee as with the competitive units. Our renters have expressed that they like being able to create a personal, easy to remember 4 digit code that only they know. That is an important and major feature. I have recommended your locks to my friends and associates. Thank you for a quality product." -Don Russel "I am a rookie property owner/manager who lives in a different city from my lake house. I was very nervous about getting this set up correctly. The tech support from eRentalLock was with me every step of the way. I must say I was nervous at first that there was no telephone number for my safety net, but his emails came within hours of my questions. Even on MEMORIAL DAY! I was at the property doing the installations and was leaving that day. What a guy! -Betty Smiles "I want to thank you for providing such a great rental lock. I recently purchased the eRL-BE365 deadbolt for my rental home on the Oregon coast. I live in North Carolina so I desperately needed a way to control access to my home for guests, cleaners and maintenance people. Using a standard lock box with a key was not the easiest or safest way to control access to my home. The new eRentalLock has solved my problem. -Jeff Sather |